faq

Unfortunately no my love :( Please be sure what you’re ordering is what you want. And it’s good to get into the habit of double, even triple checking your delivery address. Should you have any issues with your order, please email your name and order number to prettystickynostalgia@gmail.com.

hey my love, I know you want your order quickly, so here’s a quick breakdown !

I design, print, cut, pack and ship everything myself, so please be patient w/ me ! As soon as I receive an order, I start on it as immediate as I can. You will receive an email once shipped.

Processing Times::

For untracked orders;

* to Europe:: 7 to 14 business days

* to Asia:: 10 to 20 business days

* to UK:: 7 to 12 business days

For tracked orders, shipping time will be slightly shorter as they’re priority mail. These estimates are based on the USPS site info.

I ship from Chicago, Illinois, USA.

I am so sorry for my avoidable mistake :( and I hope I did not cause any inconvenience. Please email prettystickynostalgia@gmail.com within a week of your delivery with pictured proof and order number for a refund for that item/s. Only refund will be given. If you really wish to have what you ordered, shipping would have to be repaid by customer. If delivery has exceeded one week grace period, refund will not be made. Ensure you contact me promptly if your order is incorrect.

This is a case-by-case matter for tracked orders only. If your order is past expected delivery date and has been for a while, please email prettystickynostalgia@gmail.com with your order number and tracking number. Once you have contacted me and both you and I have tracked your order to no avail, I will honor the lost package with a redelivery. However, you will have to pay a new shipping cost.

For untracked orders, unfortunately my love, I will not honor the lost order. What happens after I ship an order is out of my hands, however, still email me and I may replace your order but this is on a case-by-case basis.

Sidenote; please, to keep the peace— especially for international orders, select tracked shipping at checkout !

Yes, you can ! But only if your order had not yet been shipped out and is at the same price point. After shipping, getting ahold of a package is beyond my control. Please ensure careful decision before completing your order.

To keep low shipping costs for you, I offer untracked USPS First Class letter mail for both domestic and international orders. Letter mail will be shipped in a stamped envelope.

If you prefer to track your order until arrival, I currently only offer tracked shipping to the United States ! This is because I am seeking cheaper shipping options for other regions. When I do my due diligence in research, I will def offer affordable tracked shipping for everyone !

Tracked orders will be shipped in bubble polymailers. You can select your preferred method at checkout.

Yes, I do ! If you are interested in custom work, contact me via my socials.

insta:: @prettysticky.nostalgia

email:: subject line ‘Custom Order/Commission’ to prettystickynostalgia@gmail.com and I will let you know if I am accepting commissions at that time or not. Do take note, I am running a business by myself and will need patience in custom orders and deliveries. Thank you !